
CRM Consulting
Privacy Policy
CRM hub – morpheusconsult
Data Protection at morpheus GmbH
The protection of your personal data is a high priority for morpheus GmbH. We process your personal data exclusively in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and any other applicable legal provisions.
This Privacy Policy explains which personal data we collect when you use our website and services, the purposes for which we process your data, the legal basis for the processing, and your rights as a data subject.
We regularly review and update this Privacy Policy to reflect legal changes, technical developments, or modifications to our services.
Last updated: July 7, 2026
Responsibility
morpheus GmbH
Dr. Fred Sinowatz-Straße 4/D/21
2435 Ebergassing (Next to Vienna)
Austria
EMail: office@morpheusconsult.com
Commercial Register Number: FN 485104p
Commercial Register Court: Landesgericht Korneuburg
VAT ID: ATU622637v

Principles of Data Processing
The processing of personal data is carried out in accordance with the principles of lawfulness, fairness, and transparency as set out in Article 5 of the General Data Protection Regulation (GDPR).
In particular, we are committed to:
– Processing personal data only for specified and legitimate purposes
– Collecting only the data necessary for the respective purpose
– Correcting or deleting inaccurate data without undue delay
– Implementing appropriate technical and organizational measures to protect your data
– Safeguarding personal data against unauthorized access, loss, or misuse
Data transmitted through this website is protected using modern encryption technologies (SSL/TLS).
Collection and Processing of Personal Data
We process personal data only:
– If you voluntarily provide it to us
– If processing is required or permitted by law
– If you have given your consent to the processing
Personal data may include, in particular:
– Name
– Email address
– Telephone number
– Company
– Postal address
– The content of your message
This data is used exclusively to process your inquiry, communicate with you, and establish or fulfill a contractual relationship.
Your personal data will not be shared with third parties for marketing purposes or sold under any circumstances.
Data Retention
Personal data is stored only for as long as necessary:
– To fulfill contractual obligations
– To process your inquiry
– To comply with statutory retention requirements
– To protect our legitimate interests
After the applicable legal retention periods have expired, the data will be deleted.
Your Rights Under the GDPR
At any time, you have the right to:
– Access your personal data
– Rectify inaccurate personal data
– Request the deletion of your personal data
– Restrict the processing of your personal data
– Data portability
– Withdraw your consent at any time
– Object to the processing of your personal data
If you wish to exercise any of these rights, please contact us in writing.
Contact
morpheus GmbH
Dr. Fred Sinowatz-Straße 4/D/21
2435 Ebergassing
Phone: +43 (680) 1333114
EMail: office@morpheusconsult.com
Right to Lodge a Complaint
If you believe that the processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with the competent data protection authority.
In Austria, the competent supervisory authority is the Austrian Data Protection Authority (Datenschutzbehörde).
Collection of General Information When Visiting Our Website
When you access our website, our web server automatically collects certain information and stores it in so-called server log files.
This information includes, in particular:
– IP address of the requesting device (where applicable, shortened or anonymized)
– Date and time of access
– The page or file requested
– Amount of data transferred
– Status message indicating whether the request was successful
– Browser type and version
– Operating system used
– Referrer URL (the previously visited website, if transmitted)
– Internet service provider (ISP)
This data is technically necessary to provide the website, ensure system security and stability, analyze errors, and maintain the reliable operation of our website.
The processing is based on our legitimate interest pursuant to Article 6(1)(f) of the General Data Protection Regulation (GDPR) in the secure and reliable provision of our website.
Server log files are processed solely for the purposes described above and are not used to identify you personally. These data are not combined with other data sources unless we are legally required to do so or a specific security incident makes this necessary.
Cookies
Our website uses cookies and similar technologies. These are small text files or other storage technologies that are stored on your device and collect certain information.
We distinguish between the following types of cookies:
Technically necessary cookies
These cookies are essential for the operation and core functionality of the website. They are used on the basis of our legitimate interest pursuant to Article 6(1)(f) GDPR and the applicable provisions of the Austrian Telecommunications Act (TKG 2021).
Optional cookies
These include cookies used for statistics, analytics, or marketing purposes. They are only set with your explicit consent in accordance with Article 6(1)(a) GDPR. You may withdraw or modify your consent at any time with future effect through the cookie settings.
You can also configure your browser to notify you when cookies are set, allow cookies only in individual cases, reject cookies for specific situations or altogether, and automatically delete cookies when you close your browser.
Please note that disabling technically necessary cookies may limit the functionality of this website.
Web Analytics (Google Analytics)
If you have given your consent in accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR), this website uses the web analytics service Google Analytics to analyze website usage and continuously improve our online services.
Google Analytics
Google Analytics is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies that are stored on your device and enable an analysis of your use of this website.
The information generated by these cookies about your use of this website is generally transmitted to and processed on Google’s servers. This may include the transfer of personal data to servers operated by Google LLC in the United States. Google relies on the European Commission’s Standard Contractual Clauses (SCCs) and, where applicable, other appropriate safeguards for such data transfers.
IP anonymization is enabled on this website. As a result, your IP address is shortened by Google within Member States of the European Union or in other countries that are parties to the Agreement on the European Economic Area before it is transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there.
On behalf of the website operator, Google uses this information to evaluate your use of the website, compile reports on website activity, and provide additional services related to website and internet usage. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other Google data.
You may withdraw your consent at any time through the cookie settings. You can also prevent the storage of cookies by adjusting your browser settings or by installing the Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout?hl=en
Contacting Us
If you contact us by email or through our contact form, we process the personal data you provide solely for the purpose of handling your inquiry and any related correspondence.
To process your request, providing a valid email address is generally required. Any additional information is optional but may help us respond to your inquiry more efficiently.
Depending on the nature of your request, your data is processed either on the basis of Article 6(1)(b) of the General Data Protection Regulation (GDPR), where processing is necessary to take pre-contractual steps or perform a contract, or on the basis of our legitimate interest pursuant to Article 6(1)(f) GDPR in processing and responding to inquiries.
Your personal data will be retained only for as long as necessary to process your request or as required by applicable statutory retention obligations. Once these periods have expired, your data will be deleted unless there is another legal basis for its continued processing.
Newsletter
If you have expressly given your consent, we will regularly send you our newsletter as well as information about our offers, services, or news by email.
A valid email address is required to subscribe. The data you provide during registration will be used exclusively for sending the newsletter and managing your subscription. In addition, we may inform you by email about changes to the newsletter service or technically necessary information related to the newsletter.
Registration takes place using the so-called double opt-in procedure. After signing up, you will receive a confirmation email in which you must verify your registration by clicking on a confirmation link. This ensures that only the owner of the provided email address can subscribe to the newsletter.
To document your consent, we store the time of registration and confirmation as well as the IP address used, where required under data protection law. The processing is carried out exclusively to verify your consent and is based on Article 6(1)(a) of the General Data Protection Regulation (GDPR).
You may withdraw your consent at any time with effect for the future. To do so, you can use the unsubscribe link included in every newsletter or contact us using the contact details provided in this Privacy Policy. The lawfulness of processing carried out before your withdrawal remains unaffected.
YouTube-Videos
Videos from the YouTube platform may be embedded on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
YouTube videos are only embedded after you have given your explicit consent. When you visit a page containing an embedded YouTube video and agree to playback, a connection is established to the servers of Google and/or YouTube. During this process, information about your visit to our website and technical data (such as IP address, browser information, and time of access) may be transmitted to Google and processed by Google.
If you are logged into your YouTube or Google account while visiting our website, Google may associate your use of our website with your user account. You can prevent this by logging out of your Google or YouTube account before using embedded YouTube videos.
When playing a YouTube video, cookies or similar technologies may be used to collect information about video usage, ensure the functionality of the service, and, where applicable, perform statistical analysis. This may involve the transfer of personal data to Google in third countries, particularly the United States. Where required, Google uses appropriate data protection safeguards for such transfers.
The processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) of the General Data Protection Regulation (GDPR). You may withdraw your consent at any time with future effect through the cookie settings.
Further information about data processing by YouTube and Google can be found in Google’s Privacy Policy:
https://policies.google.com/privacy?hl=en
External Links
Our website contains links to external websites and social media platforms.
We are not responsible for the content or privacy policies of these external providers.
The respective privacy policies of the individual operators apply.
Google Maps
Our website uses the Google Maps service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), to display locations clearly and make it easier for you to find directions.
Google Maps is only embedded after you have given your explicit consent. When you activate the map, a connection is established to Google’s servers. During this process, your IP address and technical information about your device and browser may be transmitted to Google and processed.
When using Google Maps, data may be transferred to and processed on Google servers in third countries, particularly in the United States. Google uses appropriate data protection safeguards for these transfers, in particular the Standard Contractual Clauses approved by the European Commission.
In connection with providing Google Maps, Google may also use additional services, such as Google Fonts, to ensure that content is displayed correctly.
The processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) of the General Data Protection Regulation (GDPR). If the use of Google Maps involves accessing information stored on your device (for example, through cookies or similar technologies), this also takes place on the basis of your consent. You may withdraw your consent at any time with future effect through the cookie settings.
Further information about data processing by Google can be found in Google’s Privacy Policy:
https://policies.google.com/privacy?hl=en
Information about Google’s privacy terms for Google Maps and the Standard Contractual Clauses can be found at:
https://privacy.google.com/businesses/gdprcontrollerterms/
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/
Photo, Video, and Audio Recordings at Events
During our events, photo, video, and audio recordings may be made. These recordings may be used for event documentation as well as for public relations and reporting on our activities (for example, on our website, social media channels, or in informational materials).
By attending the event, you acknowledge that such recordings may be created. If the publication of an identifiable image of you as an individual person is intended, this will only take place on the basis of an appropriate legal basis or, where required, with your consent.
If you do not wish to be photographed or filmed, please inform us on site or contact the responsible photography or camera team directly. We will make every effort to respect and accommodate your wishes.
Functions and content from the social network Instagram may be embedded on our website. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta”).
When you visit a page on our website that contains embedded Instagram content, a connection may be established to Meta’s servers. During this process, information about your visit to our website and technical data (such as your IP address and browser information) may be transmitted to Meta and processed by Meta.
If you are logged into your Instagram or Meta account while visiting our website, Meta may associate your visit to our website with your user account. You can prevent this by logging out of your Instagram account before using the relevant Instagram features.
The processing of personal data by Instagram is carried out independently by Meta. We have no influence over the scope and purpose of the data collected by Meta or its further processing.
If embedding Instagram content requires access to information stored on your device (for example, through cookies or similar technologies) or requires data transmission to Meta, this will only take place on the basis of your consent pursuant to Article 6(1)(a) of the General Data Protection Regulation (GDPR). You may withdraw your consent at any time with future effect through the cookie settings.
Further information about data processing by Instagram and Meta can be found in Meta’s Privacy Policy:
https://privacycenter.instagram.com/policy/
LinkedIn-Plugins
Social media plugins and tracking technologies from the social network LinkedIn may be used on our website. LinkedIn is operated by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin, Ireland. LinkedIn Ireland Unlimited Company is responsible for data processing within the European Economic Area (EEA) and Switzerland.
LinkedIn plugins are used, for example, to link to our LinkedIn company page or the LinkedIn profiles of our employees. The plugins are clearly identifiable by the LinkedIn logo or corresponding labels.
By integrating LinkedIn technologies, a direct connection may be established between your browser and LinkedIn’s servers. During this process, information about your visit to our website, including your IP address and the pages you access, may be transmitted to LinkedIn and processed by LinkedIn.
In addition, the LinkedIn Tag Manager may be used on our website. This enables the management and integration of LinkedIn tracking technologies, for example, to analyze website visits, measure campaign performance, or improve our online services.
The processing of personal data by LinkedIn only takes place if the relevant requirements are met. If cookies or similar technologies are used for this purpose, they will only be activated after you have given your explicit consent via our cookie consent tool. The legal basis for this processing is Article 6(1)(a) of the General Data Protection Regulation (GDPR).
You may withdraw your consent at any time through the settings of our cookie consent tool or refuse the use of the relevant cookies and technologies.
Further information about data processing by LinkedIn and your data protection rights can be found in LinkedIn’s Privacy Policy:
https://de.linkedin.com/legal/privacy-policy
Transparency in the Use of Artificial Intelligence
To support our editorial work, we occasionally use modern AI-supported technologies.
These technologies assist us, among other things, with research, structuring information, and improving the language and presentation of content.
The final selection, professional review, compilation, and approval of all content is carried out exclusively by qualified employees of morpheus GmbH. We ensure that pub
lished content is carefully reviewed and adapted to the relevant context before publication.
Hosting
For the operation and provision of our website, we use hosting services. These services include, in particular, the provision of infrastructure, computing capacity, storage space, database services, security measures, as well as technical maintenance and support services.
As part of the hosting process, personal data may be processed that is generated when you visit and use our website. This includes, in particular, master data and contact details, content data, contractual data, usage data, as well as meta and communication data of customers, interested parties, and website visitors.
The processing is carried out to ensure the secure, stable, and efficient provision of our online services on the basis of our legitimate interest pursuant to Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Our hosting provider processes personal data exclusively on our behalf and according to our instructions. A data processing agreement pursuant to Article 28 GDPR has been concluded for this purpose.
Webinars and Online Meetings
We use Microsoft Teams, a service provided by Microsoft Corporation, to conduct webinars, online meetings, and virtual events. The processing of personal data takes place for the purpose of organizing, conducting, and following up on these events, as well as for communicating with participants.
When using Microsoft Teams, the following personal data may be processed:
– First and last name
– Email address
– Telephone number, if applicable
– IP address
– Meeting ID and access details
– Chat messages and other content provided by you
– Audio and video data
– Screen sharing content
– Information about the start time, duration, and participation in the meeting
– Technical connection and usage data
Providing your personal data is generally voluntary. However, without the required data, participation in our webinars or online meetings is not possible.
Legal Basis for Processing
The processing of your personal data is carried out on the basis of the applicable provisions of the General Data Protection Regulation (GDPR):
– Article 6(1)(b) GDPR (performance of a contract): If participation in a webinar or online meeting is part of a contractual service.
– Article 6(1)(f) GDPR (legitimate interest): If processing is necessary for the efficient organization and implementation of online events and to ensure smooth communication.
– Article 6(1)(a) GDPR (consent): If explicit consent is required, for example for recording webinars or processing image and audio data beyond what is necessary.
Recipients of Personal Data
Your personal data may be transferred to the following recipients:
Microsoft Corporation and/or affiliated Microsoft companies as the provider of the Microsoft Teams platform. Microsoft processes the data on our behalf in accordance with the applicable data protection agreements.
Microsoft’s Privacy Statement can be found at:
https://privacy.microsoft.com/de-de/privacystatement
In addition, certain information may be visible to other participants of the webinar or online meeting. This particularly includes your name, chat messages, and — if activated — your audio and video data or shared screen content.
Transfer to Third Countries
Microsoft Teams is provided by a globally operating company. Therefore, the processing of personal data outside the European Union (EU) or European Economic Area (EEA) cannot be ruled out.
Where personal data is transferred to third countries, this is carried out in compliance with the requirements of the GDPR. Microsoft relies on appropriate safeguards for such transfers, in particular EU Standard Contractual Clauses.
Data Retention Period
Your personal data will only be stored for as long as necessary for the purposes described above or as required by statutory retention obligations.
Recordings of webinars or online meetings are only created with your prior consent. Unless there are legal or organizational reasons requiring longer retention, recordings will be deleted once the respective purpose of processing no longer applies.
Use of a Customer Relationship Management System (CRM)
Use of a Customer Relationship Management System (CRM)
Our website may include functions of a Customer Relationship Management (CRM) system. A CRM system supports us in managing and maintaining customer, prospect, and participant data, as well as in organizing and delivering our services, events, webinars, and other offerings.
The processing of personal data takes place for the purpose of handling inquiries, managing registrations and sign-ups, communicating with prospects and customers, and optimizing our services and customer support.
In particular, the following personal data may be processed:
– First and last name
– Contact details (e.g., email address, telephone number, postal address)
– Company and position details, where provided by you
– Information regarding registrations and participation in events, webinars, or other offerings
– Communication and interaction data
– Information about the use of our services and offerings
The processing of your personal data is carried out on the basis of the applicable provisions of the General Data Protection Regulation (GDPR):
– Article 6(1)(a) GDPR (consent): Where you have expressly consented to processing, for example for marketing or analysis purposes.
– Article 6(1)(b) GDPR (performance of a contract or pre-contractual measures): Where processing is necessary to handle your inquiry or provide a service requested by you.
– Article 6(1)(f) GDPR (legitimate interest): Where processing is necessary for the efficient management of our customer relationships, improvement of our services, and optimization of our business processes.
The processing of data may be carried out by the provider of our CRM system as a processor pursuant to Article 28 GDPR. Appropriate data processing agreements have been concluded with the respective provider.
If a third-party CRM system is used, personal data may be transferred to this provider. Processing of personal data outside the European Union or the European Economic Area cannot be excluded. In such cases, we ensure compliance with the legal requirements of the GDPR, in particular through appropriate safeguards such as EU Standard Contractual Clauses.
Personal data is stored only for as long as necessary for the respective processing purposes or as required by statutory retention obligations.
If you have given consent to the processing of your data for marketing purposes, you may withdraw this consent at any time with future effect. To do so, please contact us using the contact details provided in our Privacy Policy.
Liability for Content and Legal Notices
The content of this website has been created with the greatest possible care and is regularly reviewed. However, no guarantee can be provided regarding the accuracy, completeness, timeliness, or continuous availability of the information provided.
The content published on this website is intended solely for general information purposes and does not constitute legally binding information or advice. Liability for any damages or disadvantages arising directly or indirectly from the use of the information provided is excluded to the extent permitted by law.
Despite careful review of the content, we assume no responsibility for the content of external websites accessed through links or other references. The respective operators of these external websites are solely responsible for the content, accuracy, timeliness, completeness, and availability of their services.
Providing links to external websites does not constitute a recommendation, endorsement, or any other evaluation of the content, products, or services offered there. Links are provided solely for additional information and do not represent a complete overview of all available offers.
For files, forms, or other documents made available for download, we assume no responsibility regarding their timeliness, completeness, suitability for a specific purpose, or freedom from viruses. We recommend checking downloaded files for malware before use.
The use of our website a
